You can easily sign up for our internet service through our website or by contacting our customer support team. After selecting your desired plan, we will schedule for a technician visit to complete the setup. Our team will guide you through the process to ensure a smooth and hassle-free experience.

If you're experiencing connectivity issues, please first try restarting your modem/router. If the issue persists, check for any service outages in your area by contacting our customer support team. We also recommend ensuring that your device is within range of the Wi-Fi signal and that there are no obstructions. If the problem continues, our support team will help you with advanced troubleshooting or arrange a technician visit.

We offer flexible billing options, including monthly, quarterly, and annual payments. You can pay your bill via Khalti or e-sewa or through our online payment portal. Additionally, we send reminders before your payment due date to ensure you never miss a payment.

Yes, we have a dedicated customer support team available 24/7 to assist you with any issues or inquiries. Whether you’re facing technical difficulties, need help with billing, or have other questions, our support team is just a call or email away. You can also chat with us for troubleshooting guides and FAQs.